Day 309 – 5th November – A Reply But Not An Answer

Day 309 20181105

I remember a TV show I was watching when one charachter said to another in their response to a question, that while all answers are a reply, not all replies are an answer. Today I finally had a response to my follow up question to British Airways about the data hack they suffered. Unfortunately their response fell into the category of not all replies being an answer. In fact the response clearly failed to even touch on the two different areas that I had enquired about. What I did get was clearly a pre-prepared response that gave the impression it was sent out to anyone following up on the original email. I’ve therefore had to respond and I’ll wait to see if they actually decide to answer the questions posed.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s